1 00:00:03,000 --> 00:00:08,000 Ten weeks ago, 18 ambitious entrepreneurs arrived in London, 2 00:00:08,000 --> 00:00:13,000 aiming to win a ?250,000 investment 3 00:00:13,000 --> 00:00:17,000 and a 50/50 partnership with Lord Sugar. 4 00:00:18,000 --> 00:00:22,000 I'm not here to make any friends. I'm here to find a business partner. 5 00:00:22,000 --> 00:00:24,000 That's all I'm interested in. 6 00:00:24,000 --> 00:00:27,000 Business acumen has been assessed... 7 00:00:27,000 --> 00:00:30,000 ?5, every single item! Whoo! 8 00:00:30,000 --> 00:00:32,000 I'm trying to explain to you. We're in a situation. 9 00:00:32,000 --> 00:00:34,000 It's not how you do business. That's not cool. That's not cool. 10 00:00:35,000 --> 00:00:37,000 I'm the best salesman in the universe. 11 00:00:37,000 --> 00:00:40,000 You're about as useful as a trapdoor in a canoe! 12 00:00:40,000 --> 00:00:43,000 Not one of you geniuses ran this thing properly. 13 00:00:43,000 --> 00:00:46,000 One hopeful has resigned. 14 00:00:46,000 --> 00:00:49,000 I'm going to leave the process. Oh. I'm really sorry. 15 00:00:49,000 --> 00:00:52,000 On the positive front, I've saved myself a cab fare. 16 00:00:52,000 --> 00:00:57,000 And 12 candidates have been sent on their way. You're fired. 17 00:00:57,000 --> 00:00:58,000 You're fired. 18 00:00:58,000 --> 00:01:01,000 You are a loose canon. You're fired. 19 00:01:02,000 --> 00:01:06,000 Now, five remain, with everything to play for. 20 00:01:08,000 --> 00:01:12,000 We're not arguing. We just need to get this done. Grainne McCoy. 21 00:01:12,000 --> 00:01:15,000 Good team leader? No. He was not listening to anything. 22 00:01:15,000 --> 00:01:17,000 We may as well have been talking to the wall. 23 00:01:17,000 --> 00:01:20,000 Stop! Frances Bishop. 24 00:01:20,000 --> 00:01:23,000 You've eight losses. There's two ways of looking at it. 25 00:01:23,000 --> 00:01:26,000 Well, I look at it one way - eight out of ten you've lost. 26 00:01:27,000 --> 00:01:29,000 If someone came to me doing that, 27 00:01:29,000 --> 00:01:32,000 I'd think, "You cheeky little bastard." Courtney Wood. 28 00:01:32,000 --> 00:01:34,000 Were they happy with this VIP thing? I think so, yeah. 29 00:01:34,000 --> 00:01:37,000 People were confused. You lacked charisma. 30 00:01:38,000 --> 00:01:42,000 Wow! That is so cool. Alana Spencer. 31 00:01:42,000 --> 00:01:47,000 I think I have grown in confidence as this process has gone on. Mm. 32 00:01:47,000 --> 00:01:49,000 And Jessica Cunningham. 33 00:01:49,000 --> 00:01:52,000 Unorganised, scatty and forgetful. 34 00:01:52,000 --> 00:01:55,000 Yeah, I believe... Sorry, I'm getting all flappy again. 35 00:01:55,000 --> 00:01:57,000 Just calm down a minute, will you? 36 00:01:58,000 --> 00:02:03,000 Just two tasks stand between them and the chance of a lifetime. 37 00:02:06,000 --> 00:02:11,000 Tonight, in a break from the boardroom, we meet the final five. 38 00:02:21,000 --> 00:02:23,000 First up, Grainne McCoy. 39 00:02:23,000 --> 00:02:25,000 I think hard work is the key to success. 40 00:02:25,000 --> 00:02:27,000 You're not going to get it sitting at home. 41 00:02:27,000 --> 00:02:30,000 We ain't bloody sleeping in THIS car! Tough... 42 00:02:30,000 --> 00:02:32,000 Good team leader? No. 43 00:02:32,000 --> 00:02:34,000 ..hard-working... I'm a grafter. 44 00:02:34,000 --> 00:02:36,000 It's been built into me from a young age. 45 00:02:36,000 --> 00:02:38,000 I'm not afraid to get my hands dirty and achieve. 46 00:02:38,000 --> 00:02:40,000 ..dependable. 47 00:02:40,000 --> 00:02:42,000 Give her something to do, she'll do it. 48 00:02:42,000 --> 00:02:45,000 Oliver, there's tables there. You're not going to get through there. 49 00:02:45,000 --> 00:02:48,000 You can really trust and rely on Grainne. 50 00:02:48,000 --> 00:02:49,000 KARREN: The thing you notice about Grainne 51 00:02:49,000 --> 00:02:53,000 as soon as you meet her is that she's a grown-up. 52 00:02:53,000 --> 00:02:54,000 When they're under pressure, 53 00:02:54,000 --> 00:02:56,000 some of the candidates act like headless chickens, 54 00:02:56,000 --> 00:02:59,000 but Grainne doesn't. She just remains calm. 55 00:03:00,000 --> 00:03:02,000 Grainne's cool character... 56 00:03:02,000 --> 00:03:04,000 So, you've chosen rock. Quite a tricky one. 57 00:03:04,000 --> 00:03:06,000 ..was tested in week three. 58 00:03:06,000 --> 00:03:10,000 I'm struggling. I can see that. Argh. Oh! 59 00:03:10,000 --> 00:03:13,000 KARREN: On the corporate candy task, Oliver was the project manager 60 00:03:13,000 --> 00:03:16,000 but it soon became clear that wasn't going to be his forte. 61 00:03:16,000 --> 00:03:18,000 It's all a bit of a learning curve. 62 00:03:18,000 --> 00:03:20,000 But we don't have time for a learning curve. 63 00:03:20,000 --> 00:03:23,000 Alan is always saying, "If you see something going wrong, step in. 64 00:03:23,000 --> 00:03:26,000 "Don't just let the ship sink." And that's exactly what Grainne did. 65 00:03:26,000 --> 00:03:28,000 So, guys, I think we'll swap. 66 00:03:28,000 --> 00:03:30,000 Ollie, if you want to go over to make fudge. 67 00:03:30,000 --> 00:03:33,000 You take over from Frances, Frances, you come over to me. Perfect. 68 00:03:33,000 --> 00:03:37,000 I think I took a lot of control of that task, even though we lost. 69 00:03:37,000 --> 00:03:40,000 But I tried my best on that one. 70 00:03:40,000 --> 00:03:41,000 Group hug, group hug. Well done. 71 00:03:47,000 --> 00:03:50,000 Back home, in Northern Ireland, one of five children, 72 00:03:50,000 --> 00:03:53,000 Grainne grew up with a strong work ethic. 73 00:03:53,000 --> 00:03:59,000 She was a very good girl. She could cook and clean at a very young age. 74 00:03:59,000 --> 00:04:01,000 We probably made her do more than she should have done. 75 00:04:01,000 --> 00:04:04,000 When we grew up, nothing was going to be handed to you on a plate. 76 00:04:04,000 --> 00:04:05,000 My mum's been working for herself 77 00:04:05,000 --> 00:04:10,000 for her whole life, growing up, since she was a child. 78 00:04:10,000 --> 00:04:12,000 She'll tell you stories about being out picking spuds in the field. 79 00:04:15,000 --> 00:04:20,000 But, while still at school, Grainne's life changed for good. 80 00:04:20,000 --> 00:04:24,000 Good morning, boys and girls. CLASS: Good morning, sir. 81 00:04:24,000 --> 00:04:27,000 'I was teaching my A level class one day 82 00:04:27,000 --> 00:04:29,000 'and a knock came to the door and it was Grainne.' 83 00:04:29,000 --> 00:04:32,000 She looked at me straight in the eyes and said, "Sir, I'm pregnant." 84 00:04:32,000 --> 00:04:35,000 Falling pregnant at 15 was a shock 85 00:04:35,000 --> 00:04:38,000 and I didn't tell anyone till I was nearly six and a half months. 86 00:04:38,000 --> 00:04:42,000 I felt that somebody who had such a bright spark in her eyes, 87 00:04:42,000 --> 00:04:45,000 that her wonderful future was going to be taken from her. 88 00:04:45,000 --> 00:04:49,000 Being from a Catholic area, I didn't want to be known as the girl 89 00:04:49,000 --> 00:04:53,000 that had the first kid in the school and didn't do nothing with her life. 90 00:04:53,000 --> 00:04:56,000 Shortly after she had the baby, she said to me, 91 00:04:56,000 --> 00:04:58,000 "Sir, I'm coming back to school. Is that OK?" 92 00:04:58,000 --> 00:05:01,000 And I looked at her and said, "Yes, when are you coming back?" 93 00:05:01,000 --> 00:05:03,000 And she said, "I'm coming back in four weeks." 94 00:05:03,000 --> 00:05:05,000 And I was thinking, "Yeah, right." 95 00:05:05,000 --> 00:05:08,000 Four weeks later, Grainne McCoy was back in school. 96 00:05:08,000 --> 00:05:11,000 It was time for me to step up as a mother, 97 00:05:11,000 --> 00:05:13,000 even though I was only 16, 98 00:05:13,000 --> 00:05:15,000 and get back to school and try and do something with my life. 99 00:05:18,000 --> 00:05:20,000 That drive and determination... 100 00:05:20,000 --> 00:05:22,000 I would love to be project manager for this. 101 00:05:22,000 --> 00:05:24,000 ..showed in week four. 102 00:05:24,000 --> 00:05:26,000 I've worked in department stores, including this one. 103 00:05:26,000 --> 00:05:27,000 CLAUDE: After being the de facto 104 00:05:27,000 --> 00:05:31,000 project manager on the candy task, she stepped up 105 00:05:31,000 --> 00:05:34,000 to be the real project manager on the Liberty task. 106 00:05:34,000 --> 00:05:36,000 And it's fair to say that she was a little bit weak, 107 00:05:36,000 --> 00:05:38,000 in terms of her decision making. 108 00:05:38,000 --> 00:05:41,000 I think we should go for scarves. 109 00:05:41,000 --> 00:05:44,000 It'll sell more than, probably, handbags. Scarves. Scarves. 110 00:05:44,000 --> 00:05:47,000 My personal choice would be bags. 111 00:05:47,000 --> 00:05:49,000 We'd have to sell 20 scarves to make one bag sale. 112 00:05:49,000 --> 00:05:52,000 OK, well, first handbags, second scarves. 113 00:05:52,000 --> 00:05:54,000 CLAUDE: Grainne was easily influenced. 114 00:05:54,000 --> 00:05:58,000 She didn't listen to her team when they said scarves would sell better. 115 00:05:59,000 --> 00:06:02,000 And when bag sales stalled... You're not going to use the window at all? 116 00:06:02,000 --> 00:06:05,000 We're not going to bother with that? ..tensions rose. 117 00:06:05,000 --> 00:06:08,000 Stop saying we should have used the window. It's a fact. 118 00:06:08,000 --> 00:06:11,000 You don't need to get angry. Come on. I'm not, I'm just saying... 119 00:06:11,000 --> 00:06:14,000 Come on, we've done really well. Shh, not appropriate in the shop. 120 00:06:14,000 --> 00:06:16,000 CLAUDE: It's fair to say that she found out 121 00:06:16,000 --> 00:06:19,000 that leading a team is not as easy as it looks. 122 00:06:19,000 --> 00:06:22,000 You did also say that you're a master in handbags 123 00:06:22,000 --> 00:06:23,000 and this is why we went for handbags. 124 00:06:23,000 --> 00:06:27,000 Please don't shift the decision of handbags just on me. 125 00:06:27,000 --> 00:06:30,000 The big mistake was that you were influenced by other people. 126 00:06:30,000 --> 00:06:32,000 It was a close call for Grainne in the boardroom 127 00:06:32,000 --> 00:06:34,000 but when Alan looks around the table 128 00:06:34,000 --> 00:06:36,000 and thinks about the candidates he could work with, 129 00:06:36,000 --> 00:06:38,000 I think he saw qualities in Grainne he quite liked. 130 00:06:38,000 --> 00:06:41,000 I think you've got potential, Grainne, 131 00:06:41,000 --> 00:06:44,000 and that's why you're going to remain in this process. Thank you. 132 00:06:44,000 --> 00:06:47,000 For him to say that to me is massive, you know. 133 00:06:47,000 --> 00:06:51,000 From that, the next task, I tried my best to learn from it. 134 00:06:53,000 --> 00:06:56,000 The very next week... Coming in, coming in now. 135 00:06:56,000 --> 00:07:00,000 ..at her team's PR stunt... Remember we're brand ambassadors. 136 00:07:00,000 --> 00:07:03,000 ..a new more self-assured Grainne emerged. 137 00:07:06,000 --> 00:07:09,000 Hold on, hold on, hold on, hold on. 138 00:07:09,000 --> 00:07:12,000 Killjoy. Has anyone done any crowdfunding before? 139 00:07:12,000 --> 00:07:15,000 We just need to get started now. It's all clear. 140 00:07:16,000 --> 00:07:20,000 Did you tell any of them how to actually fund? No, you didn't. 141 00:07:20,000 --> 00:07:24,000 Get your points right. I'm not having this conversation. 142 00:07:24,000 --> 00:07:27,000 I'm not having this conversation with you. I'm not having it. 143 00:07:27,000 --> 00:07:30,000 CLAUDE: On the department store task, Grainne was easily swayed. 144 00:07:30,000 --> 00:07:32,000 But there she is, the following week, 145 00:07:32,000 --> 00:07:35,000 refusing to roll over and really standing up for herself. 146 00:07:37,000 --> 00:07:40,000 Even as a child, Grainne was focussed. 147 00:07:40,000 --> 00:07:43,000 From a young age, I remember walking round the make-up counters 148 00:07:43,000 --> 00:07:46,000 with my mother and always wanting to be a make-up artist. 149 00:07:46,000 --> 00:07:49,000 And when I was 19, I decided to go and do a training course 150 00:07:49,000 --> 00:07:52,000 up in Dublin and got my degree in make-up. 151 00:07:54,000 --> 00:07:56,000 To make it in the world of make-up, 152 00:07:56,000 --> 00:07:59,000 Grainne took the difficult decision to move to London. 153 00:07:59,000 --> 00:08:03,000 My mother looked after my child and I flew back and forth every week. 154 00:08:03,000 --> 00:08:06,000 She had to go to London because the opportunity wasn't here. 155 00:08:06,000 --> 00:08:08,000 I tortured people for work. 156 00:08:08,000 --> 00:08:10,000 I was like, "Please give me work", until they did. 157 00:08:11,000 --> 00:08:16,000 In the last ten years, Grainne has forged a career at events, 158 00:08:16,000 --> 00:08:18,000 music video shoots, 159 00:08:18,000 --> 00:08:22,000 even creating special effects make-up for feature films. 160 00:08:23,000 --> 00:08:25,000 My mum's very good at what she does. 161 00:08:25,000 --> 00:08:28,000 One time, she asked me what I wanted for dinner 162 00:08:28,000 --> 00:08:31,000 but I didn't see what she looked like. When I came down for dinner, 163 00:08:31,000 --> 00:08:34,000 she looked like a zombie, sort of. 164 00:08:34,000 --> 00:08:36,000 And it sort of put me off the food that she'd made. 165 00:08:36,000 --> 00:08:40,000 Ryan has always been his mother's motivation. 166 00:08:40,000 --> 00:08:42,000 There's so much more out there. 167 00:08:42,000 --> 00:08:45,000 I don't want him just to stick and play it safe. 168 00:08:45,000 --> 00:08:48,000 Every night I come home, I literally stare at Ryan's photo 169 00:08:48,000 --> 00:08:51,000 for about an hour, you know, just... God, I'm going again. 170 00:08:54,000 --> 00:08:58,000 I wouldn't change her a bit cos she is the perfect mum 171 00:08:58,000 --> 00:09:02,000 that I would like and she's done very well. 172 00:09:04,000 --> 00:09:10,000 After two years of commuting, Grainne decided to move back home. 173 00:09:10,000 --> 00:09:14,000 I was living in London, travelling back, and I was missing my son. 174 00:09:16,000 --> 00:09:18,000 I moved home. I just had to be back with Ryan full-time. 175 00:09:22,000 --> 00:09:23,000 But far from slowing down, 176 00:09:23,000 --> 00:09:27,000 she spotted a chance to expand her business. 177 00:09:27,000 --> 00:09:29,000 So, this is Grainne's studio. 178 00:09:29,000 --> 00:09:33,000 It was a derelict shed at the bottom of our garden. 179 00:09:34,000 --> 00:09:37,000 It was an absolute mess and Grainne has turned it into what it is today. 180 00:09:37,000 --> 00:09:41,000 I, literally, hands-on for about a year, 181 00:09:41,000 --> 00:09:43,000 renovated the whole thing myself. 182 00:09:43,000 --> 00:09:46,000 DIY queen, they were calling me, you know. 183 00:09:47,000 --> 00:09:50,000 From her studio, she now runs courses in make-up. 184 00:09:50,000 --> 00:09:55,000 People travel from all over Northern Ireland because they want the best. 185 00:09:56,000 --> 00:09:58,000 She really is going to be the next big thing. 186 00:10:01,000 --> 00:10:03,000 This ambition pushed Grainne... 187 00:10:03,000 --> 00:10:05,000 I would love to put myself up as project manager for this. 188 00:10:05,000 --> 00:10:09,000 ..to go for the top job again in the last task. 189 00:10:09,000 --> 00:10:12,000 I can honestly put my hands up and say I've tried a lot of gin. 190 00:10:14,000 --> 00:10:17,000 The team needed a brand and a gin product. 191 00:10:17,000 --> 00:10:21,000 With the label, I'm seeing really vivid, bold colours. 192 00:10:21,000 --> 00:10:23,000 Orange would work well cos that's quite a spice colour. 193 00:10:23,000 --> 00:10:25,000 If she's going with orange, 194 00:10:25,000 --> 00:10:28,000 we should look at maybe doing orange as the colour of the gin. Yeah. 195 00:10:28,000 --> 00:10:33,000 With the taste of the spices, it will all fit really well. I love it. 196 00:10:33,000 --> 00:10:37,000 Just as she'd allowed Mukai to influence her on task four 197 00:10:37,000 --> 00:10:41,000 to go for the handbags... So, we'll try quite a darkish orange. 198 00:10:41,000 --> 00:10:44,000 ..she'd allowed Trishna to do exactly the same thing again. 199 00:10:45,000 --> 00:10:47,000 But the task went to Grainne's head... 200 00:10:47,000 --> 00:10:49,000 I keep forgetting I don't want... 201 00:10:49,000 --> 00:10:53,000 I don't want it... I have to stop drinking this. 202 00:10:53,000 --> 00:10:57,000 PHONE RINGS ..and all communication broke down. 203 00:10:57,000 --> 00:10:59,000 There's five minutes to go until the deadline. 204 00:10:59,000 --> 00:11:03,000 God knows what they are doing. 19 missed calls? 205 00:11:04,000 --> 00:11:08,000 At the end of the day, I'm going to have to go with my inkling here. 206 00:11:10,000 --> 00:11:13,000 So, in the boardroom, a big loss. 207 00:11:13,000 --> 00:11:17,000 So, no orders from the supermarket, no orders from the bar chain. Yeah. 208 00:11:17,000 --> 00:11:20,000 CLAUDE: This was Grainne's seventh loss. 209 00:11:20,000 --> 00:11:22,000 That's certainly not a good record and I think she came pretty close 210 00:11:22,000 --> 00:11:24,000 to making an exit. 211 00:11:24,000 --> 00:11:27,000 I think you were quite frustrated, Frances... Yeah. 212 00:11:27,000 --> 00:11:29,000 Because you wanted to put the ingredients list on your label. 213 00:11:29,000 --> 00:11:31,000 And it was quite embarrassing. 214 00:11:31,000 --> 00:11:34,000 Unfortunately, we left the phone in a separate room 215 00:11:34,000 --> 00:11:36,000 and there were 19 missed calls... 216 00:11:36,000 --> 00:11:40,000 Was that because you had too much gin? Um... 217 00:11:41,000 --> 00:11:45,000 Mm. I think, on this particular task, Grainne lost focus, 218 00:11:45,000 --> 00:11:47,000 was having too much of a good time 219 00:11:47,000 --> 00:11:50,000 and, actually, almost came a cropper. 220 00:11:50,000 --> 00:11:52,000 Grainne's sensible approach in previous tasks, 221 00:11:52,000 --> 00:11:54,000 I believe, saw her through. 222 00:11:54,000 --> 00:11:57,000 CANDIDATES: Yeah! 223 00:11:57,000 --> 00:12:00,000 LAUGHTER 224 00:12:00,000 --> 00:12:03,000 Grainne came into this process with, perhaps, the least amount 225 00:12:03,000 --> 00:12:06,000 of business experience of all the candidates. 226 00:12:06,000 --> 00:12:07,000 Oh! 227 00:12:07,000 --> 00:12:08,000 It's interesting. 228 00:12:08,000 --> 00:12:12,000 She's an established make-up artist and obviously very good at it, 229 00:12:12,000 --> 00:12:14,000 but she needs to be able to prove 230 00:12:14,000 --> 00:12:18,000 she can build and run a business that Alan wants to invest in. 231 00:12:18,000 --> 00:12:21,000 That could be a new rage. That's amazing. 232 00:12:21,000 --> 00:12:24,000 For her to win, it would mean the world to me and her, 233 00:12:24,000 --> 00:12:26,000 as I would be a lot more popular. 234 00:12:26,000 --> 00:12:28,000 It's really hotting up now. 235 00:12:28,000 --> 00:12:30,000 # All night long... # 236 00:12:30,000 --> 00:12:32,000 If I don't win, the one person in this process 237 00:12:32,000 --> 00:12:35,000 that I'd love to win is Grainne. She deserves it. 238 00:12:35,000 --> 00:12:39,000 She's amazing and I would be happy to be runner-up to Grainne. 239 00:12:39,000 --> 00:12:42,000 OK, calm down. LAUGHTER 240 00:12:42,000 --> 00:12:45,000 Colony Spice, please. Make that two. 241 00:12:45,000 --> 00:12:47,000 Grainne, keep going. 242 00:12:47,000 --> 00:12:50,000 We know you can do it. We're all behind you. 243 00:12:50,000 --> 00:12:52,000 Grainne, we're all rooting here for you in Dromintee. 244 00:12:52,000 --> 00:12:56,000 ALL: Do it for Ireland! Go on, Grainne! 245 00:12:56,000 --> 00:12:59,000 'I have full belief in myself that I could win this. 246 00:12:59,000 --> 00:13:01,000 'What I'm going to do now is show Lord Sugar' 247 00:13:01,000 --> 00:13:05,000 that I'm not just a make-up artist, I am a strong businesswoman as well, 248 00:13:05,000 --> 00:13:08,000 and if I won, my dream has then come true. 249 00:13:09,000 --> 00:13:11,000 Yeah, it would just... It would be amazing. 250 00:13:12,000 --> 00:13:19,000 Next, 25-year-old children's clothing retailer Frances Bishop. 251 00:13:20,000 --> 00:13:22,000 'A lot of people think that cos I'm small,' 252 00:13:22,000 --> 00:13:25,000 a little like a mouse, that I'm quite weak. 253 00:13:25,000 --> 00:13:30,000 I'm not. I genuinely believe I will win this competition. 254 00:13:30,000 --> 00:13:31,000 Competitive... 255 00:13:31,000 --> 00:13:35,000 I'm not prepared to lose this task on the basis of his ignorance. 256 00:13:35,000 --> 00:13:36,000 ..self-assured... 257 00:13:36,000 --> 00:13:39,000 I've got such a good telephone voice! ..and direct. 258 00:13:39,000 --> 00:13:42,000 The problem with the last pitch was an absolute lack of structure, 259 00:13:42,000 --> 00:13:45,000 so you've got to be able to direct the room a bit more. What? 260 00:13:45,000 --> 00:13:47,000 Frances is a little bolt of lightning. 261 00:13:47,000 --> 00:13:49,000 She's a timid looking little thing, 262 00:13:49,000 --> 00:13:51,000 but she takes no prisoners whatsoever. 263 00:13:51,000 --> 00:13:53,000 Every penny counts. 264 00:13:53,000 --> 00:13:58,000 Right from the off, her confident approach was clear to see. 265 00:13:58,000 --> 00:14:00,000 She was like, "?15?" 266 00:14:00,000 --> 00:14:02,000 and I was like, "No way. You're going to pay more for this." 267 00:14:02,000 --> 00:14:06,000 Frances is clearly a bright young woman but, boy, can she be bossy. 268 00:14:06,000 --> 00:14:09,000 If this goes badly wrong, I'm holding you personally responsible. 269 00:14:09,000 --> 00:14:12,000 It's not an approach that would work for everyone, 270 00:14:12,000 --> 00:14:15,000 but you have to give it to her - she is tenacious 271 00:14:15,000 --> 00:14:16,000 and that's a personality trait 272 00:14:16,000 --> 00:14:18,000 that you need to be successful in business. 273 00:14:20,000 --> 00:14:24,000 The elder of two sisters, Frances grew up in Nottingham. 274 00:14:24,000 --> 00:14:28,000 I always had this desire to prove myself to people. 275 00:14:28,000 --> 00:14:31,000 At school, I was that annoying girl in the front of the class, 276 00:14:31,000 --> 00:14:34,000 hand up every question. I was there, like, "Me, pick me." 277 00:14:34,000 --> 00:14:38,000 It sounds corny, but she was a perfect child. 278 00:14:38,000 --> 00:14:40,000 She'd be really upset if she didn't get an A, 279 00:14:40,000 --> 00:14:43,000 because she would work so hard and I think in the classroom, 280 00:14:43,000 --> 00:14:47,000 that's where her competitiveness comes out. 281 00:14:47,000 --> 00:14:52,000 Her competitive nature extended beyond the classroom. 282 00:14:54,000 --> 00:14:58,000 When I was 16, I won the Karate World Championships, a gold medal. 283 00:14:58,000 --> 00:15:00,000 That's how I've got wonky teeth now. 284 00:15:00,000 --> 00:15:03,000 I got punched in the face in the final and it really annoyed me 285 00:15:03,000 --> 00:15:05,000 cos I'd had a brace for, like, a year, 286 00:15:05,000 --> 00:15:08,000 so I punched her in the face, she went down and I won. 287 00:15:10,000 --> 00:15:14,000 Two years before her sporting success, 288 00:15:14,000 --> 00:15:16,000 her young life was turned upside down. 289 00:15:19,000 --> 00:15:24,000 I found out when I was 14 that my dad wasn't my dad 290 00:15:24,000 --> 00:15:29,000 and my biological dad, he didn't really want anything to do with me. 291 00:15:29,000 --> 00:15:35,000 When we told Frances, all she said to Tim, "Will you adopt me?" 292 00:15:37,000 --> 00:15:41,000 You can tell from deep down, she loves him so much 293 00:15:41,000 --> 00:15:44,000 and he's so, so very proud of her. 294 00:15:45,000 --> 00:15:50,000 Her close bond with step-dad Tim helped spur on the young Frances. 295 00:15:50,000 --> 00:15:53,000 My step-dad, my dad, he's been the one there 296 00:15:53,000 --> 00:15:56,000 that's been at all the karate competitions, 297 00:15:56,000 --> 00:15:59,000 the Irish dancing competitions. He's a brilliant man. 298 00:15:59,000 --> 00:16:01,000 He got up every day at five o'clock to do a job 299 00:16:01,000 --> 00:16:05,000 that he doesn't necessarily like, so I could have whatever I wanted. 300 00:16:05,000 --> 00:16:09,000 All I've ever been is a lorry driver and, um... 301 00:16:11,000 --> 00:16:14,000 I always tried to encourage her at school to do really well, 302 00:16:14,000 --> 00:16:16,000 so I feel quite proud about that. 303 00:16:16,000 --> 00:16:19,000 So, yeah, very pleased for her. 304 00:16:21,000 --> 00:16:24,000 Week four. Good morning. 305 00:16:24,000 --> 00:16:28,000 And the chance for the clothes shop owner to show what she could do. 306 00:16:28,000 --> 00:16:34,000 I'm sending you to one of the UK's most famous department stores. 307 00:16:34,000 --> 00:16:37,000 Frances knows fashion, she knows retail. 308 00:16:37,000 --> 00:16:39,000 I think she was keen to make a real impact. 309 00:16:39,000 --> 00:16:42,000 You guys really need to use me here, so put me in the right place 310 00:16:42,000 --> 00:16:44,000 and make sure I bring out the best in you guys. 311 00:16:44,000 --> 00:16:47,000 CLAUDE: She contributed her expertise really well. 312 00:16:47,000 --> 00:16:50,000 Spain is so good for manufacturing, in terms of quality. 313 00:16:50,000 --> 00:16:52,000 CLAUDE: She excelled speaking to the shopper 314 00:16:52,000 --> 00:16:56,000 where she extracted every single piece of relevant information. 315 00:16:56,000 --> 00:17:00,000 Have you got a particular style? I quite like to look a bit weird. 316 00:17:00,000 --> 00:17:04,000 She understood right from the off that this was all about research. 317 00:17:04,000 --> 00:17:06,000 I like that you're just honest with me. 318 00:17:06,000 --> 00:17:09,000 CLAUDE: The more you knew about the client, 319 00:17:09,000 --> 00:17:11,000 the more you could get them to spend. 320 00:17:11,000 --> 00:17:14,000 I really look forward to meeting you tomorrow. Have a lovely evening. 321 00:17:14,000 --> 00:17:18,000 Smashed it! Good information gathering. That went well. 322 00:17:19,000 --> 00:17:21,000 KARREN: Frances's team lost that task 323 00:17:21,000 --> 00:17:23,000 but she'd certainly done her best. 324 00:17:23,000 --> 00:17:25,000 She was just unlucky to be on a losing team. 325 00:17:25,000 --> 00:17:28,000 I called both of the clients, gleaned a lot of information. 326 00:17:28,000 --> 00:17:30,000 I brought in various different accessories, 327 00:17:30,000 --> 00:17:31,000 really connected with her by the end 328 00:17:31,000 --> 00:17:33,000 and she spent over double her budget. 329 00:17:33,000 --> 00:17:35,000 So it was quite a good salesmanship. 330 00:17:37,000 --> 00:17:40,000 Week six. These are all lehenga, yeah? 331 00:17:40,000 --> 00:17:43,000 Frances was focussed on trying to secure a victory. 332 00:17:43,000 --> 00:17:46,000 Lowest price lehenga, what is it? 333 00:17:46,000 --> 00:17:50,000 Frances had been on the losing side every single time, 334 00:17:50,000 --> 00:17:52,000 but it wasn't for the lack of trying. 335 00:17:52,000 --> 00:17:55,000 I've got something for about 40. 336 00:17:55,000 --> 00:17:57,000 She did really well and ended up paying 337 00:17:57,000 --> 00:17:58,000 half what the other team paid. 338 00:17:58,000 --> 00:18:04,000 25 and you've got a deal. Come on. All right, go on. Yay. 339 00:18:04,000 --> 00:18:07,000 25 quid, lehenga in the bag. Thank you so much. 340 00:18:07,000 --> 00:18:11,000 I think we can smash this, maybe even have an early night! 341 00:18:11,000 --> 00:18:15,000 In the boardroom... You lost by well over ?100. 342 00:18:15,000 --> 00:18:18,000 Unfortunately, despite personally doing well on that task, 343 00:18:18,000 --> 00:18:20,000 her team lost again. 344 00:18:20,000 --> 00:18:24,000 When they read out the results, I just sank and it dawned on me 345 00:18:24,000 --> 00:18:28,000 I was the only one left that had lost every single task. 346 00:18:29,000 --> 00:18:32,000 When you've lost every task to date, 347 00:18:32,000 --> 00:18:35,000 eventually, there's a big question mark over your abilities. 348 00:18:36,000 --> 00:18:40,000 Frances, you need to be on a winning team one day. 349 00:18:40,000 --> 00:18:42,000 I'm going to try on the next task, Lord Sugar. 350 00:18:47,000 --> 00:18:48,000 On the very next task... 351 00:18:49,000 --> 00:18:54,000 ..Frances got a chance to shine at the Poole Harbour Boat Show. 352 00:18:54,000 --> 00:18:58,000 Frances, you're going to be the project manager, 353 00:18:58,000 --> 00:19:01,000 so let's see if you can win. 'And I was like, "Oh, my God!"' 354 00:19:01,000 --> 00:19:04,000 There was a lot of pressure there to win. 355 00:19:04,000 --> 00:19:07,000 Searching for the winning formula... 356 00:19:07,000 --> 00:19:11,000 Don't undermine people because this is where we are going wrong. 357 00:19:11,000 --> 00:19:12,000 ..she decided to shake things up. 358 00:19:12,000 --> 00:19:14,000 Paul, I want you to be my sub team leader. 359 00:19:14,000 --> 00:19:16,000 I decided to take Sofiane with me 360 00:19:16,000 --> 00:19:18,000 because if I left him in the sub team with Paul, 361 00:19:18,000 --> 00:19:21,000 it could have created friction, something I won't stand for. 362 00:19:21,000 --> 00:19:24,000 Let's go. Let's win. Team Nebula! 363 00:19:24,000 --> 00:19:26,000 'There was a lot of pressure on Frances that week.' 364 00:19:26,000 --> 00:19:29,000 The products that she was selling were ?19,000 each 365 00:19:29,000 --> 00:19:30,000 and she really had to win. 366 00:19:30,000 --> 00:19:34,000 When we're pitching, no overtalking each other, right? Not at all. 367 00:19:34,000 --> 00:19:36,000 But Frances really rose to the occasion 368 00:19:36,000 --> 00:19:39,000 and probably the most impressive thing she did 369 00:19:39,000 --> 00:19:42,000 was keep Sofiane in line because, trust me, that's not easy. 370 00:19:43,000 --> 00:19:46,000 I might be able to throw in a couple of extras. 371 00:19:46,000 --> 00:19:49,000 We can do four life jackets for you. Are you happy to go ahead? 372 00:19:49,000 --> 00:19:53,000 Yeah, go on then. Congratulations. Bye-bye. Bye-bye. 373 00:19:53,000 --> 00:19:55,000 All right. 374 00:19:56,000 --> 00:20:00,000 Frances, you've lost every task to date. I have. 375 00:20:00,000 --> 00:20:03,000 Karren, did they close any deals on the boat? 376 00:20:03,000 --> 00:20:07,000 I'm pleased to say that two of the sales passed the credit control. 377 00:20:07,000 --> 00:20:09,000 That's a massive, massive win. 378 00:20:09,000 --> 00:20:13,000 Do you want a tissue, Frances? I'm sorry! Are you crying? 379 00:20:13,000 --> 00:20:16,000 I've spent six weeks losing. Well done. 380 00:20:16,000 --> 00:20:18,000 'I was really pleased for Frances' 381 00:20:18,000 --> 00:20:20,000 because she got that win just at the right moment. 382 00:20:20,000 --> 00:20:23,000 I feel that if she'd lost that task, it really would have been all over. 383 00:20:25,000 --> 00:20:29,000 Aged 18, Frances achieved her ambition 384 00:20:29,000 --> 00:20:32,000 of being accepted into a top university. 385 00:20:32,000 --> 00:20:33,000 Frances was the first of her family 386 00:20:33,000 --> 00:20:38,000 to go to university and to get into such a prestigious university, 387 00:20:38,000 --> 00:20:42,000 like Durham, that is a real, real massive achievement for her. 388 00:20:44,000 --> 00:20:48,000 But her dreams of academic success quickly turned sour. 389 00:20:48,000 --> 00:20:50,000 I got to uni and I was around people 390 00:20:50,000 --> 00:20:52,000 that had had really privileged backgrounds 391 00:20:52,000 --> 00:20:54,000 and that was really hard to deal with at first 392 00:20:54,000 --> 00:20:55,000 and I tried to be someone I wasn't. 393 00:20:55,000 --> 00:20:59,000 From the get-go, it was difficult for her to fit in 394 00:20:59,000 --> 00:21:02,000 and to try and find her gap in the friendship groups. 395 00:21:02,000 --> 00:21:04,000 I was really unhappy. 396 00:21:04,000 --> 00:21:07,000 It sounds ridiculous for a straight A student to say that, 397 00:21:07,000 --> 00:21:09,000 but I really did, and I dropped out. 398 00:21:09,000 --> 00:21:12,000 We were all surprised. That was possibly 399 00:21:12,000 --> 00:21:14,000 the most surprising thing Frances has ever done. 400 00:21:14,000 --> 00:21:20,000 Leaving university was to change her life in more ways than one. 401 00:21:21,000 --> 00:21:23,000 I got a job as a barmaid, 402 00:21:23,000 --> 00:21:27,000 did some work experience at Notts County Football Club. 403 00:21:27,000 --> 00:21:31,000 There, she met a young player called Neal Bishop. 404 00:21:31,000 --> 00:21:34,000 We met for a coffee. Conversation was difficult 405 00:21:34,000 --> 00:21:36,000 because she couldn't understand my accent 406 00:21:36,000 --> 00:21:38,000 and Frances talks very properly. 407 00:21:38,000 --> 00:21:40,000 I said she was posh, but she said she's not. 408 00:21:40,000 --> 00:21:41,000 Kick it back to me. 409 00:21:43,000 --> 00:21:45,000 Ooh, that's a good kick. 410 00:21:45,000 --> 00:21:47,000 After three years together, 411 00:21:47,000 --> 00:21:52,000 the couple married and now have a son, Oscar. 412 00:21:52,000 --> 00:21:57,000 I left uni, I had a baby and married a footballer. 413 00:21:57,000 --> 00:21:59,000 Apparently, I'm a Wag. 414 00:22:00,000 --> 00:22:03,000 Parenthood was a turning point in Frances's career. 415 00:22:03,000 --> 00:22:07,000 My career has only a short lifespan, really, 416 00:22:07,000 --> 00:22:11,000 so we wanted something long-term that could support our family 417 00:22:11,000 --> 00:22:14,000 and Frances being Frances took it on her own bat 418 00:22:14,000 --> 00:22:16,000 to go out there and do something. 419 00:22:18,000 --> 00:22:20,000 I set up Pud in 2014. 420 00:22:20,000 --> 00:22:23,000 I noticed that there was a gap in the market 421 00:22:23,000 --> 00:22:26,000 for a reasonably priced childrenswear retailer 422 00:22:26,000 --> 00:22:28,000 but still combine that kind of community spirit 423 00:22:28,000 --> 00:22:30,000 with good prices and good service 424 00:22:30,000 --> 00:22:33,000 and that's led me to now have two shops. 425 00:22:34,000 --> 00:22:36,000 Morning. Morning. You all right? 426 00:22:36,000 --> 00:22:39,000 Frances is not your stereotypical Wag. 427 00:22:39,000 --> 00:22:42,000 She's really hardworking and wants to provide 428 00:22:42,000 --> 00:22:45,000 for her family just as much as her husband does. 429 00:22:45,000 --> 00:22:46,000 Frances is a very good boss. 430 00:22:46,000 --> 00:22:49,000 She'll tell us what she wants and when she wants it. 431 00:22:49,000 --> 00:22:50,000 Customers will come into the store 432 00:22:50,000 --> 00:22:54,000 basically to see Frances and to buy. 433 00:22:54,000 --> 00:22:57,000 Frances, you call yourself a pocket rocket. 434 00:22:57,000 --> 00:22:59,000 Blast your way to the final! 435 00:22:59,000 --> 00:23:01,000 You've got this. ALL: Good luck, Frances! 436 00:23:01,000 --> 00:23:05,000 In the final tasks... Frances, old habits die hard, right? 437 00:23:05,000 --> 00:23:10,000 Frances found herself on the losing teams yet again. 438 00:23:10,000 --> 00:23:13,000 I think you know the drill now. Off you go. 439 00:23:13,000 --> 00:23:17,000 There's no doubt that Frances is both ambitious and determined, 440 00:23:17,000 --> 00:23:20,000 but she's got a really bad record in the process. 441 00:23:20,000 --> 00:23:23,000 Even Lord Sugar feels sorry for me now. 442 00:23:23,000 --> 00:23:26,000 'I may have lost eight tasks in this process...' 443 00:23:26,000 --> 00:23:27,000 That was brutal. 444 00:23:27,000 --> 00:23:29,000 '..but anyone that knows me will say' 445 00:23:29,000 --> 00:23:31,000 I'm just waiting to win the big one. 446 00:23:31,000 --> 00:23:34,000 Come on, guys! There she is! Yay! 447 00:23:34,000 --> 00:23:38,000 CLAUDE: During the interview process, Frances has to demonstrate 448 00:23:38,000 --> 00:23:41,000 that actually she's learnt from all those losses 449 00:23:41,000 --> 00:23:46,000 and she's come through stronger and she's got what it takes. 450 00:23:46,000 --> 00:23:48,000 Calm it down now. Let's make sure 451 00:23:48,000 --> 00:23:51,000 it's not looking cheap and we'll try and add that classy element now. 452 00:23:51,000 --> 00:23:54,000 She's a very clever girl. She's smart. 453 00:23:54,000 --> 00:23:57,000 She's going to be the biggest competition to me 454 00:23:57,000 --> 00:23:59,000 in winning the final prize. 455 00:23:59,000 --> 00:24:02,000 That's brilliant. Thank you so much. 456 00:24:02,000 --> 00:24:05,000 Do it for us Wags. ALL: Go, Frances! Come on, Frances. 457 00:24:05,000 --> 00:24:10,000 You're a true champion to us. TOGETHER: Go, Mummy! Yeah! 458 00:24:11,000 --> 00:24:14,000 I think I genuinely deserve to win this 459 00:24:14,000 --> 00:24:17,000 because I sure as hell didn't leave my little boy for ten weeks 460 00:24:17,000 --> 00:24:21,000 to come here and be a loser. I'm here to win. 461 00:24:21,000 --> 00:24:24,000 And I will be Lord Sugar's next business partner. 462 00:24:27,000 --> 00:24:28,000 Next... 463 00:24:30,000 --> 00:24:33,000 ..29-year-old Courtney Wood. 464 00:24:34,000 --> 00:24:36,000 Looking fresh. 465 00:24:36,000 --> 00:24:40,000 Creative... Does my bum look big in this? 466 00:24:40,000 --> 00:24:42,000 ..calm... Hello, ladies and gentlemen, 467 00:24:42,000 --> 00:24:44,000 this is your project manager speaking. 468 00:24:44,000 --> 00:24:47,000 ..confident. We should be done by 3am at this rate. 469 00:24:47,000 --> 00:24:50,000 I kind of feel like I'm a bit of a rare breed 470 00:24:50,000 --> 00:24:52,000 when it comes to creativity and business. 471 00:24:52,000 --> 00:24:54,000 I think some people either have that creative mind 472 00:24:54,000 --> 00:24:57,000 or a commercial mind and I kind of feel like I've got both. 473 00:24:57,000 --> 00:25:01,000 Courtney, you've got a business already. Yeah, novelty gifts, toys. 474 00:25:01,000 --> 00:25:03,000 I also design the products too. 475 00:25:03,000 --> 00:25:05,000 I'm at the stage where I'm looking for an investor 476 00:25:05,000 --> 00:25:07,000 and I want that person to be you. 477 00:25:07,000 --> 00:25:09,000 Courtney, I think, is one of the ones 478 00:25:09,000 --> 00:25:11,000 I've always thought would get this far. 479 00:25:11,000 --> 00:25:13,000 He kind of stood out from the rest. 480 00:25:13,000 --> 00:25:17,000 He truly believes that he's Lord Sugar's business partner. 481 00:25:17,000 --> 00:25:21,000 You model yourself on Leonardo DiCaprio. 482 00:25:21,000 --> 00:25:23,000 It didn't end well for him in Titanic, did it? 483 00:25:23,000 --> 00:25:26,000 Yeah, hopefully, this process will go better for me. 484 00:25:26,000 --> 00:25:28,000 When Courtney started out in this process, 485 00:25:28,000 --> 00:25:30,000 I think we all thought he was quite a self-assured guy. 486 00:25:30,000 --> 00:25:36,000 Here we have the AG1586. 1586. One of our superior models in the range. 487 00:25:36,000 --> 00:25:40,000 But we were worried about, was it more style over substance? 488 00:25:41,000 --> 00:25:43,000 Born and raised in Linford, Essex, 489 00:25:43,000 --> 00:25:48,000 Courtney wasn't always as confident as he is today. 490 00:25:48,000 --> 00:25:52,000 When he was younger, I think Courtney was probably a lot quieter, 491 00:25:52,000 --> 00:25:54,000 a lot more shy. 492 00:25:54,000 --> 00:26:00,000 Possibly that's related to the fact that he was a bit...tubby? Fat. 493 00:26:03,000 --> 00:26:05,000 My teenage years, I think I found fast food and yeah, 494 00:26:05,000 --> 00:26:10,000 I think I was a little overweight through senior school. 495 00:26:10,000 --> 00:26:14,000 Courtney got to the age of 16 and we suited and booted him, 496 00:26:14,000 --> 00:26:18,000 ready for his prom, and he looked really smart 497 00:26:18,000 --> 00:26:21,000 but we realised just how chunky he was. 498 00:26:21,000 --> 00:26:25,000 When he left school, he decided then he was going to lose weight 499 00:26:25,000 --> 00:26:29,000 and he became the lithe and lissom character that he is now. 500 00:26:29,000 --> 00:26:33,000 I think his confidence - there's a parallel line 501 00:26:33,000 --> 00:26:37,000 between his weight and his confidence. 502 00:26:37,000 --> 00:26:41,000 I don't think then he was anywhere near as confident. Of course not. 503 00:26:41,000 --> 00:26:43,000 A successful student, 504 00:26:43,000 --> 00:26:47,000 young Courtney was already displaying a flair for design. 505 00:26:49,000 --> 00:26:51,000 I think I really started enjoying learning 506 00:26:51,000 --> 00:26:53,000 when I got to sixth-form college 507 00:26:53,000 --> 00:26:55,000 cos I could then focus on what I wanted to do 508 00:26:55,000 --> 00:26:58,000 and I chose product design, graphic design, business. 509 00:26:58,000 --> 00:27:01,000 I got the grades I needed to get to Brunel University 510 00:27:01,000 --> 00:27:03,000 and studied industrial design technology 511 00:27:03,000 --> 00:27:06,000 and I ended up getting a first-class degree. 512 00:27:06,000 --> 00:27:08,000 That's one of my biggest achievements in life. 513 00:27:08,000 --> 00:27:14,000 University was a turning point, not just in Courtney's education. 514 00:27:14,000 --> 00:27:18,000 Courtney really came into himself at university. 515 00:27:18,000 --> 00:27:20,000 I think that's when he found something 516 00:27:20,000 --> 00:27:22,000 that he was very, very good at 517 00:27:22,000 --> 00:27:25,000 and I think that's where his entrepreneurial streak 518 00:27:25,000 --> 00:27:30,000 really took off and... Blossomed. Blossomed, yeah. 519 00:27:31,000 --> 00:27:35,000 It wasn't long before he began to show a talent for turning a profit. 520 00:27:35,000 --> 00:27:39,000 He started to get the feeling that he wanted to make his own money. 521 00:27:39,000 --> 00:27:41,000 When he finished his course, 522 00:27:41,000 --> 00:27:43,000 he was getting little business deals on the side, 523 00:27:43,000 --> 00:27:47,000 buying kit bikes, building them up and then selling them. 524 00:27:47,000 --> 00:27:49,000 I think I've always had an entrepreneurial spirit. 525 00:27:49,000 --> 00:27:51,000 From the age of 15, 16, I'd go to the market 526 00:27:51,000 --> 00:27:55,000 and I saw magazines where you get the free collectible car models 527 00:27:55,000 --> 00:27:57,000 and I'd buy them for ?1 528 00:27:57,000 --> 00:28:00,000 and then sell these models on eBay for 20 quid 529 00:28:00,000 --> 00:28:03,000 and I always spotted opportunities to make money. 530 00:28:03,000 --> 00:28:05,000 In week six... 531 00:28:05,000 --> 00:28:09,000 SE2 - that's London Bridge, so that's this area here. 532 00:28:09,000 --> 00:28:12,000 ..Courtney took on the role of project manager. 533 00:28:12,000 --> 00:28:15,000 We need to get a poster printed. What's the price of that? 534 00:28:15,000 --> 00:28:17,000 We could do that for ?11. 535 00:28:17,000 --> 00:28:20,000 Right from the start, he led from the front... 536 00:28:20,000 --> 00:28:23,000 Can you do it for ?5? ?8. ?7. 537 00:28:23,000 --> 00:28:27,000 ?7.50? OK. ..guiding his team to victory. 538 00:28:27,000 --> 00:28:31,000 Right, well done. Four in a row. 539 00:28:33,000 --> 00:28:36,000 Courtney may have been riding high on his success... 540 00:28:36,000 --> 00:28:38,000 THEY LAUGH 541 00:28:38,000 --> 00:28:40,000 ..but the following week... 542 00:28:40,000 --> 00:28:43,000 The boat show was the lowest point for me, so far. 543 00:28:43,000 --> 00:28:45,000 ..was a washout. 544 00:28:45,000 --> 00:28:47,000 3.5 metres long. 545 00:28:47,000 --> 00:28:50,000 'All Grainne and Courtney are doing is checking out' 546 00:28:50,000 --> 00:28:51,000 the technical details. 547 00:28:51,000 --> 00:28:55,000 COURTNEY: It's cruising as well as sports riding. 548 00:28:55,000 --> 00:28:57,000 This is a selling task. 549 00:28:57,000 --> 00:29:00,000 People are passing by and they are completely oblivious to it. 550 00:29:00,000 --> 00:29:04,000 They're missing that opportunity. And in the boardroom... 551 00:29:04,000 --> 00:29:09,000 Claude, what about the Jet Ski vendors? Well, Jet Skis, no sales. 552 00:29:09,000 --> 00:29:12,000 ..Courtney got that sinking feeling. 553 00:29:12,000 --> 00:29:15,000 So, all they took is ?188 on the day? That's correct. 554 00:29:15,000 --> 00:29:17,000 Being a salesman is not the be all and end all 555 00:29:17,000 --> 00:29:19,000 of being a good business person 556 00:29:19,000 --> 00:29:22,000 but it is important that you have some ability to sell 557 00:29:22,000 --> 00:29:26,000 and Courtney's sales skills really seemed to be lacking at this point. 558 00:29:26,000 --> 00:29:30,000 Why didn't you sell any Jet Skis? I spoke to many people. 559 00:29:30,000 --> 00:29:32,000 No, you didn't, that's the point. 560 00:29:32,000 --> 00:29:34,000 You did your impression of Otis Redding, you know, 561 00:29:34,000 --> 00:29:36,000 sitting on the dock of the bay, 562 00:29:36,000 --> 00:29:38,000 watching all the people walk by, actually. 563 00:29:38,000 --> 00:29:42,000 I'm not impressed, so you two better up your game. 564 00:29:42,000 --> 00:29:44,000 Unlike his sales ability... 565 00:29:46,000 --> 00:29:50,000 ..Courtney's credentials as a designer have never been in doubt. 566 00:29:51,000 --> 00:29:58,000 After graduating, he secured a job at a successful UK gift company. 567 00:29:58,000 --> 00:30:00,000 I was working as a product designer for another company 568 00:30:00,000 --> 00:30:02,000 and I knew I was coming up with these great ideas 569 00:30:02,000 --> 00:30:06,000 and I knew I could do it myself, so I decided to quit. 570 00:30:06,000 --> 00:30:09,000 After taking time out to travel round Australia, 571 00:30:09,000 --> 00:30:14,000 Courtney decided to take the plunge and start his own business. 572 00:30:14,000 --> 00:30:17,000 I create novelty gifts, just fun little pick-up products 573 00:30:17,000 --> 00:30:21,000 you see at the till around Christmas time, like for secret Santa. 574 00:30:21,000 --> 00:30:24,000 We call his products big boys' toys. 575 00:30:24,000 --> 00:30:29,000 Personally, I can't understand why anyone would buy those sort of... 576 00:30:29,000 --> 00:30:31,000 But it seems to be popular, there is a market for it. 577 00:30:31,000 --> 00:30:34,000 He's identified that market and made a killing in it. 578 00:30:34,000 --> 00:30:36,000 I come up with the ideas for the products and then design them, 579 00:30:36,000 --> 00:30:38,000 work with the factories, manufacture them. 580 00:30:38,000 --> 00:30:40,000 I'm involved in every part of the process 581 00:30:40,000 --> 00:30:43,000 of getting the product, from idea stage to market. 582 00:30:43,000 --> 00:30:45,000 And for his customers, 583 00:30:45,000 --> 00:30:51,000 Courtney's quirky designs set him apart from the rest. 584 00:30:51,000 --> 00:30:55,000 When we saw Courtney's products, they instantly stood out to us 585 00:30:55,000 --> 00:30:57,000 because they were completely different 586 00:30:57,000 --> 00:30:59,000 to anything else we'd seen. They were innovative, fun. 587 00:30:59,000 --> 00:31:01,000 Everybody loves them. 588 00:31:01,000 --> 00:31:03,000 In the last three years, 589 00:31:03,000 --> 00:31:07,000 Courtney's seen his business go from strength to strength. 590 00:31:07,000 --> 00:31:11,000 I started a worldwide company on ?20,000 of my own saved-up money. 591 00:31:11,000 --> 00:31:14,000 Within the first year, I was already selling to two countries worldwide - 592 00:31:14,000 --> 00:31:17,000 Germany and Australia - and in the space of three years, 593 00:31:17,000 --> 00:31:19,000 I've built that now up to 17 countries. 594 00:31:19,000 --> 00:31:23,000 Courtney's business is really strong now. He's got deals globally. 595 00:31:23,000 --> 00:31:27,000 He's turning a profit at last - not that WE'RE seeing any of it! 596 00:31:27,000 --> 00:31:28,000 THEY LAUGH 597 00:31:28,000 --> 00:31:32,000 And for Courtney, his office couldn't be closer to home. 598 00:31:32,000 --> 00:31:35,000 Courtney's global headquarters is in his bedroom 599 00:31:35,000 --> 00:31:37,000 at his mum and dad's house. 600 00:31:37,000 --> 00:31:40,000 The office. The office, he calls it, yes. 601 00:31:41,000 --> 00:31:44,000 So, this is the global headquarters of Bubblegum Stuff. 602 00:31:44,000 --> 00:31:47,000 This very desk, where Courtney's best ideas come to fruition. 603 00:31:47,000 --> 00:31:50,000 Essential piece of furniture, of course - the wash basket, 604 00:31:50,000 --> 00:31:51,000 where mum can take the washing 605 00:31:51,000 --> 00:31:54,000 straight from the door down to the kitchen. 606 00:31:55,000 --> 00:31:56,000 Week nine. 607 00:31:58,000 --> 00:32:01,000 Good morning. The task... 608 00:32:01,000 --> 00:32:04,000 Ooh! LAUGHTER 609 00:32:04,000 --> 00:32:07,000 ..create a virtual reality video game. 610 00:32:07,000 --> 00:32:09,000 Galactic Gordon. I quite like that! 611 00:32:09,000 --> 00:32:12,000 Gordon's lost his badger. Good, yeah. I like it. 612 00:32:12,000 --> 00:32:16,000 I think Courtney showed incredible insight and skill as a designer. 613 00:32:16,000 --> 00:32:20,000 We need to have the badger's face in a circle 614 00:32:20,000 --> 00:32:24,000 and then with the flag - "Leave no badger behind." Yeah. 615 00:32:24,000 --> 00:32:28,000 The concept was a bit mad but the experts really liked it. 616 00:32:28,000 --> 00:32:30,000 They thought it was eye-catching, very different 617 00:32:30,000 --> 00:32:33,000 and something, actually, that was very brandable. 618 00:32:33,000 --> 00:32:35,000 It's a landslide victory 619 00:32:35,000 --> 00:32:39,000 and, Nebula, you got 222 votes out of 300. 620 00:32:39,000 --> 00:32:40,000 Well done. Yes! 621 00:32:40,000 --> 00:32:43,000 I think Courtney's most impressive performance 622 00:32:43,000 --> 00:32:46,000 was seen in the virtual reality gaming task. 623 00:32:46,000 --> 00:32:50,000 That's where his ability to design and come up with concepts 624 00:32:50,000 --> 00:32:52,000 really did prove to be successful. 625 00:32:53,000 --> 00:32:57,000 Week ten. We're on the last task. I know. 626 00:32:57,000 --> 00:33:01,000 In the process, Courtney had achieved the most wins. 627 00:33:01,000 --> 00:33:04,000 I've got the flavour of winning as well. Seven out of the nine now. 628 00:33:04,000 --> 00:33:06,000 And in the gin manufacturing task... 629 00:33:06,000 --> 00:33:10,000 We need to pronounce it as "ghin" or "zhin". 630 00:33:10,000 --> 00:33:14,000 ..his design skills came to the fore once more. 631 00:33:14,000 --> 00:33:16,000 High five me now, honey! 632 00:33:16,000 --> 00:33:20,000 Courtney's strength certainly lies in design. 633 00:33:20,000 --> 00:33:23,000 Every single time he's had that to do, he's done it really well. 634 00:33:23,000 --> 00:33:27,000 But Courtney's pitching... Hiya, good afternoon. Hi. ..let him down. 635 00:33:27,000 --> 00:33:30,000 Er, the correct way of pronouncing it... 636 00:33:30,000 --> 00:33:35,000 As I said, the correct way of pronouncing it is "zhin". Um... 637 00:33:35,000 --> 00:33:38,000 CLAUDE: He couldn't pitch. He was incredibly boring. 638 00:33:38,000 --> 00:33:40,000 He was stumbling over every single word 639 00:33:40,000 --> 00:33:41,000 and, frankly it was a sheer embarrassment. 640 00:33:41,000 --> 00:33:46,000 Despite this, he led his team to another win. 641 00:33:46,000 --> 00:33:51,000 Nebula, therefore, secured orders worth ?71,400. 642 00:33:51,000 --> 00:33:53,000 Final five, final five! 643 00:33:53,000 --> 00:33:55,000 3,000 bottles. That's very good. 644 00:33:55,000 --> 00:33:59,000 Winning eight out of ten tasks - I think that's a great record to have 645 00:33:59,000 --> 00:34:01,000 and I think that Lord Sugar will look at it 646 00:34:01,000 --> 00:34:04,000 and think, "This guy's obviously doing something right." 647 00:34:04,000 --> 00:34:06,000 China and glassware. Everything must go today! 648 00:34:07,000 --> 00:34:09,000 I am a human iron. Really? 649 00:34:09,000 --> 00:34:12,000 I'm going to iron you out in the boardroom, mate. 650 00:34:12,000 --> 00:34:16,000 I think Courtney has shown that he is calm, he's level-headed, 651 00:34:16,000 --> 00:34:18,000 he's a great designer. 652 00:34:18,000 --> 00:34:20,000 His pitching's always been bad 653 00:34:20,000 --> 00:34:24,000 and pitching is a way to sell yourself and your personality 654 00:34:24,000 --> 00:34:27,000 and it will be interesting to see how he copes in the interviews. 655 00:34:27,000 --> 00:34:30,000 OK, so I think this might be the first ever meeting 656 00:34:30,000 --> 00:34:32,000 I've done in my dressing gown. 657 00:34:32,000 --> 00:34:35,000 I've worked my bollocks off for the last three years 658 00:34:35,000 --> 00:34:37,000 and put everything into it 659 00:34:37,000 --> 00:34:39,000 and I want to take my business to the next level. 660 00:34:39,000 --> 00:34:42,000 I don't just want any old investor. I want Lord Sugar. 661 00:34:43,000 --> 00:34:47,000 Back at home, his friends and family are in no doubt... 662 00:34:47,000 --> 00:34:50,000 CHEERING 663 00:34:50,000 --> 00:34:54,000 ..their boy has got what it takes. 664 00:34:54,000 --> 00:34:56,000 He's such an amazing designer. We know he can win. 665 00:34:56,000 --> 00:35:00,000 ALL: Go, Courtney! CHEERING 666 00:35:00,000 --> 00:35:03,000 I've never been fired and I've no intention of being fired. 667 00:35:03,000 --> 00:35:06,000 I'm going to be the next winner of The Apprentice. 668 00:35:06,000 --> 00:35:09,000 We believe in you, Courtney! You can do it! 669 00:35:09,000 --> 00:35:11,000 CHEERING 670 00:35:11,000 --> 00:35:15,000 THEY CHANT: Courtney! Courtney! Courtney! Courtney! 671 00:35:16,000 --> 00:35:19,000 Next, the youngest candidate in the process - 672 00:35:19,000 --> 00:35:22,000 24-year-old Alana Spencer. 673 00:35:23,000 --> 00:35:24,000 Ready? 674 00:35:24,000 --> 00:35:26,000 Hard-working... 675 00:35:26,000 --> 00:35:30,000 How much would you like to pay? 10. It's done, it's done, it's done! 676 00:35:30,000 --> 00:35:34,000 ..organised... You're bringing the canapes into the entrance. 677 00:35:34,000 --> 00:35:36,000 You're going to be dealing with hot food. Do you have a stand? 678 00:35:36,000 --> 00:35:39,000 ..and underestimated. Instead of bubbles, 679 00:35:39,000 --> 00:35:42,000 it could be jellyfish and if they're alight, you can't touch them... 680 00:35:42,000 --> 00:35:45,000 Aren't you making it a bit more complicated? OK. 681 00:35:47,000 --> 00:35:52,000 At the outset, Alana had a softly-softly style. 682 00:35:52,000 --> 00:35:56,000 Alana? I manufacture cakes for food festivals, country shows. 683 00:35:56,000 --> 00:35:59,000 You react badly to being shouted at. Yeah. 684 00:35:59,000 --> 00:36:02,000 Well, you'll need some earplugs here, I can tell you. 685 00:36:02,000 --> 00:36:05,000 In terms of our pricing, are we going to go dropping? 686 00:36:05,000 --> 00:36:09,000 In the first task, she took on the sub team leader role. 687 00:36:09,000 --> 00:36:13,000 Knock 25% off. Knock 25% off. Go to 50% if you absolutely have to. 688 00:36:13,000 --> 00:36:17,000 Go to 50 is we can, right. No, not if you can, if you HAVE to! Yeah. 689 00:36:17,000 --> 00:36:21,000 But, as prices dropped, so did profits. 690 00:36:21,000 --> 00:36:25,000 The pricing was completely overlooked. 691 00:36:25,000 --> 00:36:28,000 There was a lack of organisation and a lack of leadership. 692 00:36:28,000 --> 00:36:30,000 I absolutely don't think I'm responsible 693 00:36:30,000 --> 00:36:32,000 for the failure of this task. Absolutely not. 694 00:36:34,000 --> 00:36:37,000 I don't think I was one of the weakest ones in week one 695 00:36:37,000 --> 00:36:40,000 but I just almost took all the blame 696 00:36:40,000 --> 00:36:43,000 and I think, in doing that, you're putting so much on your shoulders 697 00:36:43,000 --> 00:36:45,000 and that's why I was so emotional. 698 00:36:46,000 --> 00:36:50,000 After a bruising first boardroom, in task two, 699 00:36:50,000 --> 00:36:53,000 Alana clashed with her project manager. 700 00:36:53,000 --> 00:36:55,000 It's all so disjointed. It's not disjointed. 701 00:36:55,000 --> 00:36:57,000 You're coming up with problems to our solutions. 702 00:36:57,000 --> 00:37:02,000 We lost last week and we're going to lose again and it's embarrassing. 703 00:37:02,000 --> 00:37:06,000 And she was back in the firing line. 704 00:37:06,000 --> 00:37:10,000 Can you explain to me why you brought these two ladies back in? 705 00:37:10,000 --> 00:37:13,000 Alana was nothing but disruptive. She didn't listen. 706 00:37:13,000 --> 00:37:15,000 It just wasn't a great atmosphere. 707 00:37:15,000 --> 00:37:18,000 Can I explain what happened because you probably think 708 00:37:18,000 --> 00:37:20,000 I'm a real quiet character but I'm actually not? 709 00:37:20,000 --> 00:37:23,000 You're not doing very well at the moment at convincing me 710 00:37:23,000 --> 00:37:25,000 as to why you should stay in the process really. 711 00:37:25,000 --> 00:37:29,000 The boardroom is the most scary thing you'll ever do in your life. 712 00:37:29,000 --> 00:37:31,000 I was just like, "I'm going to go home now", 713 00:37:31,000 --> 00:37:34,000 and, you know, just thought that was it and lost my words. 714 00:37:34,000 --> 00:37:36,000 Literally, nothing was coming out. 715 00:37:36,000 --> 00:37:40,000 And he was looking at me, going like, "Come on, say something. 716 00:37:40,000 --> 00:37:41,000 "Fight and you can stay." 717 00:37:41,000 --> 00:37:44,000 Are you ready to talk to me? Yes. 718 00:37:44,000 --> 00:37:47,000 Um, so, I... 719 00:37:47,000 --> 00:37:49,000 I think I can, um... 720 00:37:49,000 --> 00:37:51,000 I'm... 721 00:37:55,000 --> 00:37:56,000 This is so embarrassing. 722 00:37:56,000 --> 00:37:59,000 I've never in all my years in the boardroom seen anyone dry up 723 00:37:59,000 --> 00:38:00,000 as much as Alana did. 724 00:38:00,000 --> 00:38:03,000 It sort of appeared to me that she was completely paralysed by fear. 725 00:38:03,000 --> 00:38:10,000 It was just a nightmare, so week one and two were not my finest moments. 726 00:38:12,000 --> 00:38:16,000 As a youngster, Alana was rarely lost for words. 727 00:38:16,000 --> 00:38:18,000 I was very confident as a kid. 728 00:38:18,000 --> 00:38:21,000 Not so much as an adult. 729 00:38:22,000 --> 00:38:26,000 The elder of two girls, she had an unconventional upbringing. 730 00:38:29,000 --> 00:38:33,000 My parents were hippy travellers. They were free-spirited. 731 00:38:33,000 --> 00:38:35,000 They didn't want to work, um... 732 00:38:35,000 --> 00:38:38,000 They DID work, but they didn't want to. 733 00:38:39,000 --> 00:38:42,000 Alana was brought up without very much. 734 00:38:42,000 --> 00:38:46,000 She was often told that she couldn't have things that she wanted 735 00:38:46,000 --> 00:38:49,000 and I think that's where her drive to have 736 00:38:49,000 --> 00:38:54,000 a comfortable life and to run a successful business came from. 737 00:38:54,000 --> 00:38:57,000 The fact that Alana didn't have much money as a child 738 00:38:57,000 --> 00:39:00,000 has really made her want to make money. 739 00:39:00,000 --> 00:39:05,000 She's very sort of mindful of making maximum money. 740 00:39:06,000 --> 00:39:09,000 And Alana soon showed a talent for turning a profit. 741 00:39:09,000 --> 00:39:12,000 I set up my first business in school. 742 00:39:12,000 --> 00:39:15,000 I was making cards. 743 00:39:15,000 --> 00:39:19,000 I actually sacked my best friend when we were 14 years old 744 00:39:19,000 --> 00:39:22,000 cos she didn't make the cards quick enough 745 00:39:22,000 --> 00:39:24,000 and we needed to make good money on these cards 746 00:39:24,000 --> 00:39:27,000 and her sticking ability wasn't on point. 747 00:39:27,000 --> 00:39:28,000 When we were at school, 748 00:39:28,000 --> 00:39:33,000 Alana would always think of schemes to get pocket money. 749 00:39:33,000 --> 00:39:35,000 She'd make us go and stand on the street, 750 00:39:35,000 --> 00:39:38,000 she made us go and hoover her mum's car once. 751 00:39:38,000 --> 00:39:43,000 We did just do what she wanted to do cos it was easier. Mm, it was. 752 00:39:45,000 --> 00:39:49,000 As a teenager, Alana got a taste for selling food. 753 00:39:49,000 --> 00:39:52,000 She had an interest in making cakes 754 00:39:52,000 --> 00:39:56,000 and then she sold them to my brother and he sold them as corporate gifts. 755 00:39:56,000 --> 00:40:01,000 Alana's chocolates were very popular through our business, 756 00:40:01,000 --> 00:40:03,000 so from an early age, 757 00:40:03,000 --> 00:40:04,000 she was always showing signs 758 00:40:04,000 --> 00:40:09,000 of how she was actually going to make a few pounds from her cooking. 759 00:40:10,000 --> 00:40:14,000 So, in week three, a task making and selling sweets... 760 00:40:14,000 --> 00:40:17,000 Alana, you're in the bakery business. 761 00:40:17,000 --> 00:40:19,000 You need to be the project manager. 762 00:40:19,000 --> 00:40:21,000 ..seemed to play to Alana's skills. 763 00:40:21,000 --> 00:40:25,000 I was set an ultimatum, was how I saw it. 764 00:40:25,000 --> 00:40:28,000 "Show me what you've got or you're going to go." 765 00:40:28,000 --> 00:40:30,000 Everything was riding on it. 766 00:40:30,000 --> 00:40:31,000 CLAUDE: It was very important for Alana 767 00:40:31,000 --> 00:40:33,000 to make a success of this particular task. 768 00:40:33,000 --> 00:40:35,000 After all, this is basically her industry 769 00:40:35,000 --> 00:40:38,000 and after two fairly dismal performances, 770 00:40:38,000 --> 00:40:40,000 it was pretty important that she showed 771 00:40:40,000 --> 00:40:42,000 that she was worthy of remaining in the process. 772 00:40:42,000 --> 00:40:45,000 In the kitchen... Don't just stand over that. 773 00:40:45,000 --> 00:40:47,000 Do a bag, mix it, do a bag, mix it. 774 00:40:47,000 --> 00:40:50,000 ..she kept a close eye on her cooks. 775 00:40:50,000 --> 00:40:54,000 Guys, if we lose because we've not got a lot of product... 776 00:40:54,000 --> 00:40:56,000 We're not going to lose. We're going to win! 777 00:40:56,000 --> 00:40:57,000 Alana created direction. 778 00:40:57,000 --> 00:41:00,000 She knew exactly what she was doing with the product. 779 00:41:00,000 --> 00:41:03,000 If yours is going to take five hours, it needs to take less. 780 00:41:03,000 --> 00:41:05,000 She was fantastic and from there, 781 00:41:05,000 --> 00:41:08,000 I believe her confidence started to grow. 782 00:41:09,000 --> 00:41:12,000 But on the second day... 783 00:41:12,000 --> 00:41:14,000 I just want to have a quick chat. 784 00:41:14,000 --> 00:41:16,000 ..her pricing strategy... 785 00:41:16,000 --> 00:41:18,000 Two for ?6. Two for ?6, OK. 786 00:41:18,000 --> 00:41:20,000 ..wasn't followed by the whole team. 787 00:41:20,000 --> 00:41:23,000 Would you like some sweets? One for ?3.50. Two for ?7. 788 00:41:23,000 --> 00:41:25,000 Samuel, don't change the price. 789 00:41:25,000 --> 00:41:28,000 I'm getting more, if anything. It's a good thing. Two for ?7. 790 00:41:28,000 --> 00:41:32,000 We can't all be selling at different prices. Hello, how are you doing? 791 00:41:32,000 --> 00:41:34,000 The one thing Alana's had to contend with in this process 792 00:41:34,000 --> 00:41:36,000 is people underestimating her 793 00:41:36,000 --> 00:41:39,000 and she's had to push a lot harder than everybody else 794 00:41:39,000 --> 00:41:41,000 to get people to see things her way. 795 00:41:42,000 --> 00:41:45,000 In the end though... Well, Titans, you've done it. 796 00:41:45,000 --> 00:41:49,000 ..Alana led her team to a sweet victory. 797 00:41:49,000 --> 00:41:52,000 My most proud moment was finding out we'd won that task. 798 00:41:52,000 --> 00:41:53,000 If had have lost, 799 00:41:53,000 --> 00:41:55,000 I don't think I'd have sold another cake in my life. 800 00:41:55,000 --> 00:41:59,000 Alana did exactly what she had to do on that task. 801 00:41:59,000 --> 00:42:02,000 She showed Alan that she really means business. 802 00:42:02,000 --> 00:42:08,000 While still at school, Alana made a decision which would transform her 803 00:42:08,000 --> 00:42:12,000 from teenage baker to business owner. 804 00:42:12,000 --> 00:42:15,000 Alana has always been very business minded 805 00:42:15,000 --> 00:42:18,000 but I think when her A levels didn't go so well, 806 00:42:18,000 --> 00:42:20,000 that was when the business really kick-started. 807 00:42:20,000 --> 00:42:26,000 I got a grant when I was 18 and had the kit-out of a commercial kitchen. 808 00:42:26,000 --> 00:42:30,000 It's like a small factory on the side of my parents' house. 809 00:42:30,000 --> 00:42:35,000 So, I go there, bake and then on Friday, 810 00:42:35,000 --> 00:42:40,000 get up really early and sell and then it repeats every week. 811 00:42:42,000 --> 00:42:46,000 The gamble to leave school proved a recipe for success. 812 00:42:46,000 --> 00:42:50,000 I knew potentially how challenging it would be 813 00:42:50,000 --> 00:42:55,000 but, over the years, it's really gone from strength to strength. 814 00:42:55,000 --> 00:42:59,000 Alana's got that dogged determination and drive 815 00:42:59,000 --> 00:43:04,000 to be an incredibly successful businessperson. 816 00:43:06,000 --> 00:43:09,000 Alana's business is now so successful... 817 00:43:09,000 --> 00:43:11,000 Gooey chocolate brownie. Sound good? 818 00:43:11,000 --> 00:43:14,000 ..she also employs her boyfriend, Bart. 819 00:43:14,000 --> 00:43:16,000 They're only five for a tenner 820 00:43:16,000 --> 00:43:18,000 if you'd like anything else at all, mix and match. 821 00:43:18,000 --> 00:43:20,000 'Alana's brain is always on business. 822 00:43:20,000 --> 00:43:23,000 'We've been doing it for three years and we haven't been on holiday yet.' 823 00:43:23,000 --> 00:43:25,000 There we go. Thank you. 824 00:43:25,000 --> 00:43:27,000 'We're both so happy to be working' 825 00:43:27,000 --> 00:43:31,000 and don't really feel the need for a holiday. Apparently, they're great. 826 00:43:31,000 --> 00:43:36,000 ALL: Alana, we love your cakes! We know you're going to win! Delicious! 827 00:43:38,000 --> 00:43:42,000 In week seven, it was the boat show. 828 00:43:42,000 --> 00:43:44,000 Do you have a Jet Ski or a boat? 829 00:43:44,000 --> 00:43:47,000 You're a lucky person because we've got a deal for you! 830 00:43:47,000 --> 00:43:51,000 As the teams struggled to sell... Thank you. 831 00:43:51,000 --> 00:43:53,000 ..another candidate closed Alana's deal. 832 00:43:53,000 --> 00:43:57,000 Dillon, that was not cool. That was my sale. 833 00:43:57,000 --> 00:44:00,000 I was speaking to them before you were speaking to them, initially. 834 00:44:00,000 --> 00:44:02,000 To come over when someone is talking, that's not cool. 835 00:44:02,000 --> 00:44:05,000 That's fine, Alana. We all want to make sales. 836 00:44:05,000 --> 00:44:07,000 Let's be positive for the last moment, guys. 837 00:44:09,000 --> 00:44:11,000 On the boat show task, we saw, yet again, 838 00:44:11,000 --> 00:44:16,000 people pushing Alana around, yet again not listening to her opinion. 839 00:44:16,000 --> 00:44:19,000 But what was different this time was Alana's reaction. 840 00:44:21,000 --> 00:44:23,000 Alana, ?42 worth of sales. 841 00:44:23,000 --> 00:44:25,000 I think certain individuals throughout the process 842 00:44:25,000 --> 00:44:28,000 haven't shown the ability to engage and sell very well. 843 00:44:28,000 --> 00:44:31,000 Samuel, you sold more than anyone else - ?78. 844 00:44:31,000 --> 00:44:33,000 But it was only two more fish. 845 00:44:33,000 --> 00:44:35,000 That's what's infuriating about this. 846 00:44:35,000 --> 00:44:38,000 Alana, I'm going to speak now because through the whole process... 847 00:44:38,000 --> 00:44:43,000 No! Wait, wait. It's getting frustrating... Samuel, let me speak. 848 00:44:43,000 --> 00:44:47,000 You are a salesman and you did not sell a single board. 849 00:44:47,000 --> 00:44:50,000 The change in Alana was incredible. 850 00:44:50,000 --> 00:44:53,000 She'd gone from this very softly spoken young woman 851 00:44:53,000 --> 00:44:56,000 into this feisty, determined businessperson. 852 00:44:56,000 --> 00:45:00,000 Alana, I'm going to allow you to remain in this process. Thank you. 853 00:45:00,000 --> 00:45:02,000 She fought her way through the boardroom 854 00:45:02,000 --> 00:45:05,000 and I think she showed us that she's made of steely stuff. 855 00:45:05,000 --> 00:45:08,000 CHEERING 856 00:45:08,000 --> 00:45:11,000 The change in Alana through this process is crazy. 857 00:45:11,000 --> 00:45:14,000 She is transformed from this young little girl, 858 00:45:14,000 --> 00:45:17,000 this quiet little thing, to this confident, confident woman. 859 00:45:17,000 --> 00:45:20,000 We can smash it. Honestly, I wouldn't be surprised if she wins. 860 00:45:20,000 --> 00:45:23,000 Do you want to do a shop where it's actually a sweet? Happy? Happy. 861 00:45:23,000 --> 00:45:25,000 CLAUDE: Alana started off pretty weakly. 862 00:45:25,000 --> 00:45:28,000 She's lucky to have not gone within the first few weeks. 863 00:45:28,000 --> 00:45:30,000 I think we've got this, that's what I'm saying. 864 00:45:30,000 --> 00:45:34,000 CLAUDE: But as the process has moved forward, so has she. 865 00:45:34,000 --> 00:45:36,000 I really want to be project manager on this. 866 00:45:36,000 --> 00:45:40,000 Do not bring up the negatives in a big pitch. 867 00:45:40,000 --> 00:45:42,000 And I hope that in the interview stage 868 00:45:42,000 --> 00:45:45,000 she demonstrates further strength of character. 869 00:45:45,000 --> 00:45:47,000 ALL: Good luck, Alana! We know you can do it! 870 00:45:47,000 --> 00:45:50,000 We're all behind you at home. We love you, we miss you. 871 00:45:50,000 --> 00:45:52,000 We can't wait to see you bring it home. 872 00:45:52,000 --> 00:45:54,000 'I know that I've got a strong business plan' 873 00:45:54,000 --> 00:45:57,000 and I would be absolutely honoured if I won this 874 00:45:57,000 --> 00:45:59,000 and it would be the best thing in the world. 875 00:46:01,000 --> 00:46:02,000 I'd probably cry. 876 00:46:06,000 --> 00:46:11,000 Finally, online fashion entrepreneur Jessica Cunningham. 877 00:46:11,000 --> 00:46:14,000 'My friends say I'm the female version of Jim Carrey.' Hello! 878 00:46:14,000 --> 00:46:17,000 I'm quite animated with my face and I go crazy with my hands. 879 00:46:17,000 --> 00:46:21,000 Energetic... Ooh! 880 00:46:21,000 --> 00:46:24,000 ..emotional and a tireless salesperson. 881 00:46:24,000 --> 00:46:27,000 I can see you eyeing them up. They're absolutely delicious. 882 00:46:27,000 --> 00:46:30,000 I've got a four-year-old with one of these. She absolutely loves them. 883 00:46:30,000 --> 00:46:31,000 Come on, Michael, shake on it. 884 00:46:32,000 --> 00:46:36,000 Right from the start... Jessica. Hello! 885 00:46:36,000 --> 00:46:38,000 ..Jessica stood out. 886 00:46:38,000 --> 00:46:42,000 Who else was digital marketing here? Tough competition! 887 00:46:42,000 --> 00:46:45,000 She can talk, talk, talk, and she's no full stop, 888 00:46:45,000 --> 00:46:47,000 she's no breathing, she's no filter. 889 00:46:47,000 --> 00:46:50,000 You're very excited, aren't you? I am, can you tell? 890 00:46:50,000 --> 00:46:52,000 I'm really nervous. Take a breath. 891 00:46:53,000 --> 00:46:57,000 Hello! Jessica is this bundle of energy. 892 00:46:57,000 --> 00:47:01,000 Come here, let me talk to you both. She's like a Duracell bunny. 893 00:47:01,000 --> 00:47:02,000 What does your store look like? 894 00:47:02,000 --> 00:47:05,000 Have you got umbrellas or have you got a wooden stall? 895 00:47:05,000 --> 00:47:08,000 Jessica is like no-one I've ever met. This is not an antique, is it? 896 00:47:08,000 --> 00:47:11,000 She's pretty nuts in the house and she's pretty nuts on task. 897 00:47:11,000 --> 00:47:13,000 Ooh, catch! 898 00:47:13,000 --> 00:47:15,000 Ooh! 899 00:47:19,000 --> 00:47:24,000 Jessica's big personality shone through even from a young age. 900 00:47:24,000 --> 00:47:30,000 Jessica as a child is pretty much a smaller version of what she is now, 901 00:47:30,000 --> 00:47:32,000 so she's always been full of character 902 00:47:32,000 --> 00:47:34,000 and as she's got older, she's just got more of it. 903 00:47:35,000 --> 00:47:39,000 Academically, I wasn't interested in schooling. 904 00:47:39,000 --> 00:47:42,000 I could never get my head stuck into subjects. I just wasn't... 905 00:47:42,000 --> 00:47:45,000 I'm more of a creative person more than an academic person. 906 00:47:48,000 --> 00:47:51,000 Now 29, Jessica's a single mum 907 00:47:51,000 --> 00:47:53,000 with three daughters... 908 00:47:53,000 --> 00:47:58,000 How do you make it go? ..Poppy, Olive and Hattie. 909 00:47:58,000 --> 00:48:02,000 I've always had drive to do well but, since having children, 910 00:48:02,000 --> 00:48:04,000 the drive is definitely maximised. 911 00:48:04,000 --> 00:48:06,000 It's always hard being the breadwinner 912 00:48:06,000 --> 00:48:09,000 because you have got three people who rely on you 913 00:48:09,000 --> 00:48:12,000 but, knowing my character and knowing my strengths, 914 00:48:12,000 --> 00:48:15,000 I knew I could do it and I HAVE done it and I AM supporting them. 915 00:48:18,000 --> 00:48:20,000 Today, Jessica has her own business, 916 00:48:20,000 --> 00:48:24,000 designing and selling women's clothes. 917 00:48:24,000 --> 00:48:27,000 I set up an online fashion brand with my sister 918 00:48:27,000 --> 00:48:31,000 because I love fashion, I love PR, I love marketing 919 00:48:31,000 --> 00:48:34,000 and I wanted to do something that combined everything 920 00:48:34,000 --> 00:48:35,000 and it's really coming off. 921 00:48:35,000 --> 00:48:40,000 The company uses celebrities to endorse her products. 922 00:48:40,000 --> 00:48:42,000 Jessica is a very creative person 923 00:48:42,000 --> 00:48:45,000 and she's also strong business minded. 924 00:48:45,000 --> 00:48:46,000 She's got this lust, 925 00:48:46,000 --> 00:48:49,000 this passion for success and a passion for business. 926 00:48:49,000 --> 00:48:51,000 She loves building new projects 927 00:48:51,000 --> 00:48:54,000 and she's always had that ever since being young. 928 00:48:56,000 --> 00:49:00,000 So, week two's task seemed a perfect fit for Jessica's skills. 929 00:49:00,000 --> 00:49:05,000 Can we please think of brand names? Design and market a new jeans brand. 930 00:49:05,000 --> 00:49:08,000 On task two, I felt like I would be the perfect project manager 931 00:49:08,000 --> 00:49:10,000 for the role. It was a fashion advertising campaign. 932 00:49:10,000 --> 00:49:12,000 It was a no-brainer for me. 933 00:49:12,000 --> 00:49:16,000 But things quickly came apart at the seams. 934 00:49:16,000 --> 00:49:20,000 Team A are going to be in charge of the brand and TV advert. 935 00:49:20,000 --> 00:49:21,000 You don't want me doing branding 936 00:49:21,000 --> 00:49:23,000 even though that's what I do every day? 937 00:49:23,000 --> 00:49:26,000 THE CANDIDATES TALK OVER EACH OTHER 938 00:49:26,000 --> 00:49:28,000 Let me finish, please. Everyone's talking over... OK. 939 00:49:28,000 --> 00:49:30,000 Um... Oh, gosh. 940 00:49:30,000 --> 00:49:32,000 In the advertising jeans task, 941 00:49:32,000 --> 00:49:36,000 Jessica was quick to put herself forward as project manager 942 00:49:36,000 --> 00:49:37,000 but I think it was the wrong decision. 943 00:49:37,000 --> 00:49:39,000 I underestimated how difficult 944 00:49:39,000 --> 00:49:43,000 trying to control a group of girls was. 945 00:49:45,000 --> 00:49:48,000 I'm a bit concerned about Rebecca as sub team manager. 946 00:49:48,000 --> 00:49:50,000 If you call her and put her down, 947 00:49:50,000 --> 00:49:52,000 it's going to cause friction in the group. 948 00:49:52,000 --> 00:49:54,000 You will completely destabilize the team. 949 00:49:54,000 --> 00:49:57,000 It was just horrific. It was horrific. 950 00:49:59,000 --> 00:50:01,000 The one issue is, we can't find the jeans. 951 00:50:01,000 --> 00:50:06,000 So, you're doing photographs for your jean campaign 952 00:50:06,000 --> 00:50:07,000 without your jeans? 953 00:50:09,000 --> 00:50:10,000 Right... 954 00:50:10,000 --> 00:50:13,000 Jessica has experience in marketing and in fashion, 955 00:50:13,000 --> 00:50:16,000 so this should have been a task that she was really good at. 956 00:50:16,000 --> 00:50:18,000 I'm sorry... 957 00:50:18,000 --> 00:50:22,000 But instead, she just let her emotions get the better of her 958 00:50:22,000 --> 00:50:24,000 and she fell apart. 959 00:50:24,000 --> 00:50:28,000 I'm so sorry. Jessica, Jessica, go outside, 960 00:50:28,000 --> 00:50:30,000 go and take a breath, calm yourself down. 961 00:50:31,000 --> 00:50:34,000 JESSICA SOBS 962 00:50:36,000 --> 00:50:39,000 Jessica, you cracked up on the first day, part of the first day. 963 00:50:39,000 --> 00:50:41,000 Definitely, yeah. Yeah. 964 00:50:41,000 --> 00:50:44,000 Honestly, that's not me but I did, unfortunately. 965 00:50:44,000 --> 00:50:47,000 I had a couple of the stronger characters undermining me 966 00:50:47,000 --> 00:50:49,000 and flapping me and I'm flapping now, but... 967 00:50:49,000 --> 00:50:51,000 Sorry, I lost my train of thought. 968 00:50:52,000 --> 00:50:56,000 'I think Jessica knew she hadn't done a good job of leading' 969 00:50:56,000 --> 00:50:58,000 and all her hopes and aspirations 970 00:50:58,000 --> 00:51:01,000 and the reason she was in this process, I think she felt 971 00:51:01,000 --> 00:51:04,000 was just slipping away from her and it all overwhelmed her. 972 00:51:05,000 --> 00:51:09,000 Jessica, why shouldn't I fire you? Because the only reason why I'm here 973 00:51:09,000 --> 00:51:11,000 is because I want you as a business partner. 974 00:51:11,000 --> 00:51:14,000 Well, so does everyone else. I know, but I want it more! 975 00:51:14,000 --> 00:51:17,000 'I felt like a massive failure after that task,' 976 00:51:17,000 --> 00:51:19,000 a massive failure. 977 00:51:21,000 --> 00:51:24,000 Despite that disastrous task, 978 00:51:24,000 --> 00:51:28,000 Jessica's very first clothing venture had been a success. 979 00:51:28,000 --> 00:51:32,000 Aged just 25, she founded Famous Frocks. 980 00:51:32,000 --> 00:51:38,000 I decided to set up my business because I loved working for myself. 981 00:51:38,000 --> 00:51:40,000 I had an interest in fashion 982 00:51:40,000 --> 00:51:42,000 and I just wanted to make money to support my children. 983 00:51:42,000 --> 00:51:47,000 Two years later, Jessica was pregnant with her third child. 984 00:51:47,000 --> 00:51:52,000 Her children's father was also Jessica's business partner. 985 00:51:52,000 --> 00:51:54,000 We turned over a lot of money 986 00:51:54,000 --> 00:51:56,000 and I thought the business should be run one way, 987 00:51:56,000 --> 00:51:59,000 he thought it should be run another way. 988 00:51:59,000 --> 00:52:02,000 Unfortunately, it just got run into the ground. 989 00:52:02,000 --> 00:52:05,000 Having three children and having a business, something gave 990 00:52:05,000 --> 00:52:08,000 and, unfortunately, that was our relationship. 991 00:52:08,000 --> 00:52:12,000 Obviously, I was devastated but, you know, you just get on with it. 992 00:52:13,000 --> 00:52:16,000 I think for Jessica, that time was very hard for her. 993 00:52:16,000 --> 00:52:19,000 When any relationship ends, it's horrible anyway, 994 00:52:19,000 --> 00:52:22,000 but the business was her life and soul 995 00:52:22,000 --> 00:52:24,000 and everything went into that company, 996 00:52:24,000 --> 00:52:26,000 so it was such a shame when it ended. 997 00:52:26,000 --> 00:52:30,000 Jessica was determined to get back on her feet. 998 00:52:30,000 --> 00:52:32,000 When me and my partner separated, 999 00:52:32,000 --> 00:52:36,000 my friend Charlotte offered me a job to come in and do sales 1000 00:52:36,000 --> 00:52:40,000 for a marketing company and it just gave me something which I needed 1001 00:52:40,000 --> 00:52:43,000 which I felt like I'd lost, if that makes sense. 1002 00:52:43,000 --> 00:52:45,000 I think when we started working together, 1003 00:52:45,000 --> 00:52:50,000 Jessica got a new lease for life because she was back being creative, 1004 00:52:50,000 --> 00:52:52,000 she was back doing sales, she was back doing something 1005 00:52:52,000 --> 00:52:55,000 that she loved and it was nice for her to have something to focus on 1006 00:52:55,000 --> 00:52:57,000 and she just threw herself into it. 1007 00:52:59,000 --> 00:53:03,000 Now, she splits her time between business 1008 00:53:03,000 --> 00:53:06,000 and raising her daughters. Over the last 18 months for Jessica, 1009 00:53:06,000 --> 00:53:09,000 it's been a massive change. 1010 00:53:09,000 --> 00:53:13,000 I think she's done outstanding to go through the heartbreak and pain 1011 00:53:13,000 --> 00:53:14,000 and pick herself back up 1012 00:53:14,000 --> 00:53:17,000 every single time. She's a real fighter. 1013 00:53:17,000 --> 00:53:19,000 Being my own boss and having three children 1014 00:53:19,000 --> 00:53:22,000 is quite possibly the most stressful thing, 1015 00:53:22,000 --> 00:53:25,000 but I just get on with it and I like the sense of achievement, 1016 00:53:25,000 --> 00:53:27,000 knowing that I am supporting my three girls 1017 00:53:27,000 --> 00:53:30,000 and knowing that I am their role model 1018 00:53:30,000 --> 00:53:32,000 and I am the most important person in their life. 1019 00:53:32,000 --> 00:53:35,000 Jessica wasn't to be defeated in the process either. 1020 00:53:35,000 --> 00:53:37,000 Hello, are you OK? 1021 00:53:37,000 --> 00:53:41,000 It was her sales skills... ?145. Can I tempt you? 1022 00:53:41,000 --> 00:53:43,000 ..that turned her fortunes around. 1023 00:53:43,000 --> 00:53:46,000 So, that's just ?165. There you go. 1024 00:53:46,000 --> 00:53:48,000 Thank you very much. Cheers. Thank you. 1025 00:53:48,000 --> 00:53:50,000 After a pretty shaky start, 1026 00:53:50,000 --> 00:53:53,000 we finally saw Jessica start to shine in the department store task. 1027 00:53:53,000 --> 00:53:56,000 It's amazing. Really nice. She was everywhere. 1028 00:53:56,000 --> 00:53:59,000 She was in the window, encouraging people to come in, 1029 00:53:59,000 --> 00:54:03,000 she was on the shop floor selling product. It was impressive. 1030 00:54:03,000 --> 00:54:06,000 So, that's ?595 altogether. Thank you. 1031 00:54:06,000 --> 00:54:09,000 'I know I'm good at sales.' 1032 00:54:09,000 --> 00:54:11,000 It's beautiful. You've made the right choice. 1033 00:54:11,000 --> 00:54:14,000 So, I was determined every time out of that window I would make a sale. 1034 00:54:14,000 --> 00:54:17,000 The window display looks great. Go in for a couple of minutes. Yeah. 1035 00:54:17,000 --> 00:54:19,000 'But every time I'd make a sale, 1036 00:54:19,000 --> 00:54:21,000 'Sofiane would put me back in the window.' 1037 00:54:21,000 --> 00:54:22,000 It was so humiliating. 1038 00:54:22,000 --> 00:54:24,000 She's selling the most here. There's no-one to sell to, 1039 00:54:24,000 --> 00:54:27,000 so if she goes and charms them, bring them in, then we sell. 1040 00:54:27,000 --> 00:54:30,000 You go then. You go then. No, I'm selling. I'm selling as well. 1041 00:54:30,000 --> 00:54:34,000 KARREN: Sofiane and Samuel really boast about their sales ability 1042 00:54:34,000 --> 00:54:37,000 but, frankly, Jessica wiped the floor with them. 1043 00:54:38,000 --> 00:54:41,000 This is your window display, right? When it was quiet, 1044 00:54:41,000 --> 00:54:43,000 I was quite happy to go into the window to try and drag people in. 1045 00:54:43,000 --> 00:54:46,000 Like a Punch and Judy show. Pretty much, yes. 1046 00:54:46,000 --> 00:54:48,000 Well, it didn't stand in your way 1047 00:54:48,000 --> 00:54:52,000 cos you were the highest salesperson on your team. Thank you. Good. 1048 00:54:53,000 --> 00:54:56,000 How is everybody enjoying the expo today? Yeah! 1049 00:54:56,000 --> 00:54:58,000 And, as the weeks continued... 1050 00:54:58,000 --> 00:55:00,000 We've got a special price today. ?399. 1051 00:55:00,000 --> 00:55:04,000 ..Jessica was the top seller in numerous tasks. 1052 00:55:04,000 --> 00:55:09,000 OK. Are we having one? Yeah. Fantastic! Whoa! 1053 00:55:09,000 --> 00:55:13,000 I think Jessica came into the process as a sort of ball of energy, 1054 00:55:13,000 --> 00:55:15,000 almost couldn't believe she was IN the process. 1055 00:55:15,000 --> 00:55:18,000 Choose your concept, then we'll think of the ideas around. 1056 00:55:18,000 --> 00:55:21,000 But as the process went on, she toned down 1057 00:55:21,000 --> 00:55:24,000 and I think SHE started to take herself more seriously 1058 00:55:24,000 --> 00:55:26,000 and, of course, so did we. 1059 00:55:26,000 --> 00:55:29,000 Stand by! How much will you give us for the rest of it? 1060 00:55:29,000 --> 00:55:31,000 100 quid, please. 1061 00:55:31,000 --> 00:55:34,000 Jessica is a strong businesswoman. She's a mother of three, 1062 00:55:34,000 --> 00:55:37,000 she came up under pressure and she has an amazing personality. 1063 00:55:37,000 --> 00:55:40,000 Ooh. I think a lot of people underestimate her. 1064 00:55:40,000 --> 00:55:43,000 I've caught a big one! And working with her, 1065 00:55:43,000 --> 00:55:47,000 she's very good and she's got her head screwed on. Ooh! 1066 00:55:47,000 --> 00:55:50,000 CLAUDE: I think Jessica has got enormous energy 1067 00:55:50,000 --> 00:55:51,000 and enormous enthusiasm 1068 00:55:51,000 --> 00:55:54,000 and can she actually bring that into the interview process 1069 00:55:54,000 --> 00:55:56,000 and demonstrate she's got the passion 1070 00:55:56,000 --> 00:55:57,000 to make her business successful? 1071 00:55:57,000 --> 00:56:00,000 The pillows are going to give us a bigger profit margin. 1072 00:56:00,000 --> 00:56:03,000 We're all so proud of you, Jess. There's just one thing left to do. 1073 00:56:03,000 --> 00:56:05,000 Go and win! 1074 00:56:05,000 --> 00:56:07,000 Drumroll, please. Whoo! 1075 00:56:07,000 --> 00:56:11,000 Jessica, good luck from everyone in Sheffield! 1076 00:56:11,000 --> 00:56:15,000 ALL: Go, Jessica! 1077 00:56:15,000 --> 00:56:16,000 Whoo! 1078 00:56:16,000 --> 00:56:19,000 'If I were to get Lord Sugar as a business partner, 1079 00:56:19,000 --> 00:56:22,000 'it would mean absolutely everything.' 1080 00:56:22,000 --> 00:56:26,000 It's absolutely life-changing for me, life-changing. 1081 00:56:26,000 --> 00:56:33,000 This is going to be the winning bedroom of the winning team. Argh! 1082 00:56:34,000 --> 00:56:37,000 Next, for the final five... 1083 00:56:38,000 --> 00:56:41,000 ..their toughest task to date. 1084 00:56:41,000 --> 00:56:43,000 Have you got a good business plan, Alana? 1085 00:56:43,000 --> 00:56:45,000 I'd say I've got a pretty good business plan, Grainne. 1086 00:56:45,000 --> 00:56:47,000 The interviews. 1087 00:56:47,000 --> 00:56:49,000 The competition is on heat now. 1088 00:56:49,000 --> 00:56:51,000 I've a one in five chance now of winning this 1089 00:56:51,000 --> 00:56:54,000 and I'm going to put my heart and soul into them interviews. 1090 00:56:55,000 --> 00:56:57,000 In five years' time, 1091 00:56:57,000 --> 00:57:00,000 I see myself relaxing on Lord Sugar's boat in the South of France. 1092 00:57:00,000 --> 00:57:03,000 He's going to love my business plan. It is a great opportunity for HIM. 1093 00:57:07,000 --> 00:57:11,000 I am scatty, I am crazy, but I am a very credible businesswoman 1094 00:57:11,000 --> 00:57:13,000 and I do have what it takes to win this. 1095 00:57:18,000 --> 00:57:22,000 I've definitely grown in confidence, 100%. I want to win. 1096 00:57:22,000 --> 00:57:25,000 I do believe I've got a good chance. 1097 00:57:28,000 --> 00:57:32,000 I am someone with a very annoying drive and motivation. God, I... 1098 00:57:34,000 --> 00:57:37,000 There is nothing I want more than to win this process. 1099 00:57:37,000 --> 00:57:39,000 My God, I want it so bad! 1100 00:57:52,000 --> 00:57:55,000 Good morning. ALL: Good morning, Lord Sugar.